FAQs

What is gold-filled jewelry?

Gold filled jewelry have 100x more gold alloy than gold plated jewelry.  Because of this, gold filled jewelry is considered to be tarnish-free, hypoallergenic, and water resistant.  It is durable and meant to last for years. However, to extend the longevity of your pieces, it is highly recommended that you avoid having them exposed to harsh-chemicals and clean them with mild soap and water. 

How do I care for gold-filled jewelry?

Your gold-filled jewelry can be worn at all times and will not tarnish! However, try to avoid exposure to chemicals and pat bracelet dry after water exposure.  Doing so will help make your gold-filled jewelry last a lifetime!

You may notice "dark spots" appear in between the beads of your gold-filled jewelry if worn all the time. This is not rust or tarnish.  It is residue build up from lotions, soap, and/or skin sweat/oil.  If this happens, simply remove your jewelry and soak it in dish of soapy warm water for 5 minutes and then use a soft bristled toothbrush to clean in between the beads and findings.  Then pat to dry and used a polishing cloth to bring back the shine. 

Do you have a return/exchange policy?

You have 7 days from receipt of your jewelry to initiate a return.  The item must be returned to me and in sellable condition before receiving a full refund.  You are responsible for return shipping costs.  This policy is the same for exchanges.

Personalized jewelry are not refundable.

Please fill out this form to initiate a return.

Processing and Shipping:

Please allow 5-10 business days for your order to process.  We offer a flat-rate shipping of $3.50 via USPS. Orders that at $100+ will receive free shipping.  Worldwide shipping is now available.  Shipping cost is calculated at checkout.